Calidad Technolab (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information in accordance with applicable U.S. and international data protection laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you:
Visit our website
Submit contact forms
Engage our services
Communicate with us
Enter into business relationships
By using our website or services, you consent to the practices described herein.
2. Information We Collect
We may collect the following categories of information:
2.1 Information You Provide Directly
Full name
Business email address
Phone number
Company name
Job title
Project details
Contractual and billing information
2.2 Business & Contractual Information
Statements of work
Invoices and payment records
Corporate contact information
Engagement communications
2.3 Automatically Collected Information
When visiting our website:
IP address
Browser type
Device type
Pages visited
Access timestamps
This data is used for analytics, security, and performance improvement.
3. How We Use Information
We use collected information to:
Respond to inquiries
Provide requested services
Execute contracts
Process payments
Improve our services
Maintain security
Comply with legal obligations
We do not sell personal information.
4. Legal Basis for Processing (Where Applicable)
For clients located outside the United States, processing may be based on:
Contractual necessity
Legitimate business interests
Legal compliance
Consent (where required)
5. Sharing of Information
We may share information with:
Employees and authorized contractors
Subcontractors and global delivery teams
Professional advisors (legal, accounting)
Payment processors
Hosting and infrastructure providers
All third parties are required to maintain confidentiality and appropriate safeguards.
We may disclose information if required by law, court order, or regulatory authority.
6. International Data Transfers
As we operate globally, information may be processed in:
The United States
India
Other jurisdictions where service providers operate
By engaging our services, you consent to cross-border data transfers.
We implement reasonable safeguards to protect transferred data.
7. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards to protect information from:
Unauthorized access
Disclosure
Alteration
Destruction
However, no method of transmission or storage is completely secure.
8. Data Retention
We retain information:
For the duration of contractual relationships
As required by law
As reasonably necessary for business operations
When no longer needed, data is securely deleted or anonymized.
9. Client Data Responsibility
For enterprise engagements:
Client remains the data controller of any end-user or customer data provided to us.
We act solely as a service provider or processor.
Client is responsible for ensuring lawful collection and authorization to share such data.
10. Cookies and Tracking Technologies
Our website may use cookies or similar technologies for:
Analytics
Website functionality
Performance monitoring
Users may disable cookies via browser settings.
11. Your Rights
Depending on your jurisdiction, you may have rights to: